Water where it shouldn't be is the one boiler problem I would ask you not to leave. Water and the electrics inside a boiler are a bad mix, and a small drip can be hiding a bigger fault. The good news: most leaks come down to replaceable parts rather than the end of the boiler.
Smell gas? Stop here. Open windows and doors, don’t flick switches, and call the National Gas Emergency line free on 0800 111 999 before anything else.
What’s going on
Where boiler leaks come from
The usual suspects are a relief valve passing water because system pressure is too high, a perished pump seal, or corroded fittings under the boiler. The worst case is a cracked heat exchanger. A drip from the copper pipe that exits through the wall outside is the relief valve doing its job, which still means something upstream needs sorting.
Why you shouldn't just catch it in a bowl
Leaking water tracks onto electrical components, rusts the boiler from the inside, and can bring ceilings down if the boiler is upstairs. A bowl buys you a day at best. A boiler left running while it leaks can turn a cheap seal into an expensive circuit board.
What to do right now
1Check the pressure gauge. If it's well above 2.5 bar, the relief valve may be dumping the excess. Don't add more water.
2Switch the boiler off at its fused spur if water is dripping onto or near it.
3If the leak is strong, close the service valves on the pipes under the boiler if you can see them. Turn off the cold main if it keeps coming.
4Put something down to protect the floor and take a photo of where it's coming from. A photo saves me guesswork and you money.
5Message or call me with the photo. Leaks go to the top of my list.
When to stop and call me
Any leak from the boiler itself, even a slow drip, is a reason to call.
Water coming through a ceiling below the boiler: switch off and call now.
The outside overflow pipe drips constantly, not just occasionally.
The boiler still runs but pressure keeps vanishing. That's a leak you can't see yet.
I’m Jamie, a Gas Safe registered engineer (No. 977838) in Burgess Hill. I handle boiler and heating repairs in Burgess Hill and across Mid Sussex, Mon to Fri with some evenings.
It's urgent rather than an emergency, unless water is near electrics or coming through a ceiling, in which case switch the boiler off at the spur straight away. If you ever smell gas, that is an emergency: call the National Gas Emergency line on 0800 111 999.
Usually not. Valves, seals and fittings are all replaceable. A cracked heat exchanger on an older boiler is the case where we'd talk honestly about repair cost against replacement.
I wouldn't. Water finds the electronics, and the fault behind the drip tends to grow. Switch off, send me a photo, and let's get it sorted properly.